My email volume continues to increase...lots of negative feedback.  Read my recent emails below.  Especially note how one writer recovered managed to obtain her promised rebate by contacting the US Federal Internet Crime Complaint Center (www.ifccfbi.gov). 

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Well, I must be one of the lucky ones! It took a ton of work but in the end I did receive my full $225USD refund. I contacted every agency in the book on these scam artists but in the end found that the US Federal Internet Crime Complaint Center (www.ifccfbi.gov) was probably the best at helping to resolve this matter for me. In the end, Cashback America still claimed that they were NOT honouring the rebate but rather offering GOOD WILL (hah!) to close the complaint investigation! My recommendation - Beware of these scammers!

Regards, KB I.

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Hi,

I'm in the middle of yet another CBA scam, just like the others you list. I was rejected because I submitted two separate vouchers, for two separate transactions, in the same envelope! The rejection letter stated "Only one claim per transaction --Voucher # XXXX issued the same day." I tried to contact USAS via email, and got no reply. After hassling CBA for a couple of weeks, and proving that I had two separate transactions, thereby meeting their criteria, I was informed by CBA that the merchant agreement with the retailer "clearly states 'only one voucher per customer', and that the retailer was at fault for not informing me of this critical criteria." This is a new reason for rejection of my claim, but one that I couldn't verify. So, I went back to the retailer, who researched their files, and then informed me that this was patently untrue, that their paperwork makes no mention of this "requirement" CBA (and USAS, who is NOT an independent third party) makes up reasons to reject claims. I am contacting the Florida Attorney General, Better Business Bureau, The Interrnet Fraud Squad, US Federal Internet Crime Complaint Center, newspapers in the retailer's home city, and in Orlando, Florida, as well as anyone else I can think of. These people tried to tell me that I was at fault for trying to bend the rules to suit my needs!!!! This is "only" over a $100 rebate, and my world won't end if I don't get the money, but these people are CROOKS. By the way, the retailer stated that many of their customers ran into problems with the CBA rebates.

G. R.

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Hey,

I got screwed too. After waiting for 3 months for my rebate (when the fine print said it would only take 6 weeks), my claim was denied because they said I didn't submit my original bill of sale. Well, of course I did-but how can I prove it? They now have it, so I can't prove anything.

Disgusted in ***, MT

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I bought a sewing machine and the rebate form said send to Semoran Blvd, I called to confirm the address as I could not read the details on the back as I am partially sighted. Mr Stuple said all I had do was to send in with my copy birth certificate and the invoice which I did but they say I can't get my money as I didn't give them a statement for the check?!! I want to know who this Mr. Stuple is and why he lied to me - any info on these folk would be appreciated.

N.K.

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We bought a Hot tub at a Home Show at the fair grounds in Eugene, OR, on October 26, 2004. We were promised a Cashback America rebate of $200.00. Being the skeptical person that I am, I read the directions and followed all the misleading directions to the letter. All the copies, receipts, etc. Made sure that I mailed it all within the unusually worded window of time. I sent the information to the address on the instructions to United States Administrative Services, 5575 South Semoran Blvd, Suite 20, Orlando, Florida 32822 on 9-30-05 by certified mail with return electronic receipt request. Today 10-12-05 the post office returned the letter to me, it had been forwarded to another address 18950 US Highway 441, Mount Dora Fl. 32757-6738 and stamped "return to Sender". So this obviously is just a scam. Have you ever heard from anyone who got a rebate?

E.W.